Case Study: Online Business Credit Provider
TecVeris advisors helped this rapidly growing company with a disruptive business model, improve its project delivery and IT operations during a long term multi-year engagement. TecVeris was a trusted advisor and partner while the company went public. Several of our consultants became full time employees, including providing and developing senior level technology leaders within the client. TecVeris continues to advise management and directly supports internal teams and projects.
The client had a hard time keeping up with project commitments and services based on the success and resulting growth of highly disruptive and proprietary online lending technologies. The pace of growth and new hires was difficult to manage. This was compounded with growing demands from large commercial banks licensing their technology and plans to go public.
The CIO brought TecVeris in on a three month initial engagement to assess, recommend and implement a more scalable and mature Hybrid Project Management Office (PMO) based on both traditional and Agile methods.
Our scope expanded to include technology operations advisory for customer help desk, production support, configuration and release management functions. We identified the impact their rapid growth was having in these critical areas and launched several initiatives with our advisors to bring in new ITIL based processes and tools to help the organization scale and meet higher service level standards.
For nearly three years TecVeris has been a trusted advisor continuing to support the client under an open-ended contract for ongoing management advisory and project support.
$100MM+ annual revenue
Financial services, publicly traded
- New York
- Partner Advisor
- Technical Support Advisor
- Additional On-Site Advisors
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